Frequently Asked Questions

What do I get with points?
Each participating business offers specific products or services that can be purchased with points. You can get a reward onto your card through the website and, in the near future, the iPhone app. Browse through the rewards here.
How do I get points?
Cardholders get points every time they make a purchase at businesses in the Supportland network (with the exception of multiple visits into one business on a single day). Each business will have at least one incentive for acquiring points and one for using points. Generally, cardholders will get more points when visiting a new business.
How do I get a Supportland Card?
You can get a card, for free, at any participating business.
How can I get the iPhone app?
The iphone app is not yet available, but it will be downloadable through our website. It is a very elegant, map-enabled app that can be used in lieu of a physical Supportland card. If you have a Supportland account, we will be able to notify you when the app becomes available.
Will this be in my neighborhood?
We are a lean outfit that relies heavily on word-of-mouth recommendation. If you would like Supportland in your neighborhood, feel free to let your favorite businesses know about us! Our goal is to be active throughout the Portland Metro Area, including SW Washington by Summer 2011.
I’m a business owner, how do I get on the network?
Any locally-owned and operated business is welcome to contact us to discuss becoming a part of the Supportland network. Please register and we will be in touch shortly!
How can I contact you?
The best way to communicate with us is through email. Send your questions, concerns, props, and praise to info@supportland.com. This will guarantee the speediest response. We can also be reached at 503-283-0012, if necessary.
I live in another state, is Supportland coming to my area?
We hope to get existing business groups in other areas on board so points can be transferrable between local regions. We’ve packaged the entire infrastructure so that it can be completely re-branded wherever it’s implemented. If you'd like to be notified when we branch out, contact Katrina at katrina@supportland.com and she'll make sure you get all updates.
Who the heck are you guys?
Supportland is owned and operated by Michael and Katrina Scotto di Carlo hailing from the St Johns neighborhood of Portland, OR. Our staff includes the beautiful Leann Hollenbeak from Cully neighborhood and Kevin Nichols from Camas Washington.

And these excellent volunteers:

Jack Miller and Shanon Emerson (wordminers.net)
Harvey Mathews
Brewster Crosby
Justin Oswald
Samantha Tripodi
Joe and Joanne Scotto di Carlo
Phil Hollenback (hollenback.net)
Kevin and Alex McDonnell
Kjirsten and James Winters
Claire and Milkie Linsenmeyer
Hyla and Mark Hitchcox
Jeremiah Coleman and Dorine Nafziger
Erin Parrish
Fabulisa and Chuckles
Mychelle Moritz
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